Terms and Conditions
This privacy policy applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). This privacy policy governs your use of the application of ‘Exademy’, Exademy YouTube Channel, www.exademy.in (“Website”) and the other associated applications, products, Website and services managed by the Company.
By submitting Personal Information, you are consenting to the use and processing of such information in accordance with this Policy. Third-party Websites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Exademy is not responsible or liable.
Accordingly, Exademy does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such Websites, nor does Exademy guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such Website/Applications.
The inclusion or exclusion does not imply any endorsement by Exademy of the Website, the Website’s provider, or the information on the Website/Application. Exademy encourages the User to read the privacy policies of each such Website/Application and the User understands that it is solely such a third party who is responsible to the User in this regard.
Exademy has taken reasonable precautions as per applicable Indian law and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service, you are accepting the practices described in this Privacy Policy at that time.
USAGE AND RETENTION OF INFORMATION
We obtain the information you provide when you access and register on the Application, Website, YouTube Channel, or Services or products. When you register with us, you generally provide:
(a) your name, age, email address, location, phone number, password, and your educational interests;
(b) transaction-related information, such as when you make purchases, respond to offers, or download or use applications from us;
(c) information you provide when you contact us for help;
(d) information you enter into our system when using the Application/Website/YouTube Channel/Services/products, such as while asking doubts, participating in discussions, and taking tests.
The information collected could be categorized as “Personal Information,” “Sensitive Personal Information,” and “Associated Information” as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. We use your personal information to provide, analyze, administer, and improve our services; to personalize your experience; to contact you about your account; to provide customer service; and to detect, prevent, or investigate fraud or illegal activities.
We further use your personal information to determine your general location, provide localized courses and classes, customized study material, and recommendations, and communicate with you through email, WhatsApp, text messages, and other channels.
COOKIES
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies help track preferences, enable faster login, and analyze trends to improve our offerings. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, some features and services may not function properly if cookies are disabled.
SHARING AND DISCLOSING PERSONAL INFORMATION
We may use third-party companies, agents, or contractors (“Service Providers”) to perform services on our behalf — including marketing, communications, IT infrastructure, payment processing, customer support, surveys, and analytics.
These Service Providers may have access to your personal information but are not authorized to use or disclose it except to provide their services.
We may communicate with you through calls, texts, or emails for transactional, service, or promotional purposes. You can opt out anytime by writing to us.
INFORMATION SECURITY
We do not sell, rent, or transfer your personal information to third parties for marketing purposes without your explicit consent. We store and process your personal information on computers located in India, secured by physical and technological protections.
If you object to your information being used this way, please do not use this Website/Application.
PUBLIC FORUMS
When using features like discussion forums, any personal information you post (comments, messages, photos, etc.) will be available publicly. Please share information at your own risk.
CONSULTING
We use third parties to help us provide services — including payment processing, surveys, content management, and database maintenance.
USER CUSTOMS
You can control how we use your personal information — for communication, marketing, and advertising preferences. You can unsubscribe from marketing emails or request to block promotional communication via email.
OWNERSHIP OF RIGHTS
All rights, including copyright, in this Website/Application are owned by or licensed to Exademy. Any commercial use, copying, or modification without permission is prohibited.
Trademarks located on or within our Website/Application are the exclusive property of Exademy, unless otherwise stated.
CONSENT
By registering with Exademy, you expressly consent to the collection, processing, storage, and handling of your information as described in this Policy.
For minors, consent is deemed to be provided by their parents/guardians.
You also grant Exademy a worldwide, non-exclusive, royalty-free license to use and distribute any content you submit (“Material”) for educational and promotional purposes.
The user hereby consents to the use by Exademy of his/her name, age, photograph, videos, voice recordings, rank, statements, and/or testimonials (“Personal Attributes”) for promotional use across any media platform. All such marketing material shall remain the sole property of Exademy.
EXCLUSIVE SERVICE
By having an Exademy account, you explicitly consent to camera/mic permissions for video calls and recordings when necessary.
SECURITY
We maintain physical, electronic, and procedural safeguards to protect information and restrict access only to authorized personnel. However, no system can guarantee complete security.
Exademy may disclose information:
As required by law;
To enforce Terms of Use;
To protect rights, safety, or investigate fraud;
To trusted service providers.
UPDATES TO POLICY
As Exademy evolves, our privacy policy may change. Continued use implies acceptance of updated policies.
LIMITATION OF LIABILITY
The user acknowledges that Exademy is not the manufacturer of third-party content and shall not be liable for any damages resulting from its use.
In the event of a breach, Exademy may seek an injunction and disclose account information to authorities if required.
REFUND POLICY
Purchases of online batches/services are non-refundable.
However, if purchased by mistake, a change to another batch of equal value can be requested within 10 days.
Damaged or lost products due to courier issues are eligible for replacement, not refund. Wrong addresses or unaccepted packages are not eligible for refund.
CONTACT US
If you have any questions about this Privacy Policy, you can contact us:
Website: www.exademy.in
Email: support@exademy.in